You have disaster recovery. Is it documented? An eleven-hour Sunday documentation day ensures you can execute it under pressure.
A IPTV reseller in New Zealand spends eleven hours on the third Sunday of every month documenting disaster recovery.
He documents: step-by-step failover to backup provider (3 hours), step-by-step customer communication during outage (2 hours), step-by-step restoration from backup (3 hours), contact list for provider escalation (1 hour), and testing schedule (2 hours).
His Panel IPTV disaster recovery is now a playbook. Anyone could follow it.
A Revendeur IPTV with undocumented disaster recovery has no disaster recovery. When disaster strikes, he panics. He forgets steps. He makes mistakes.
Here's what the documentation day achieved. A reseller had a provider failure. He opened his playbook. He followed it step by step. He failed over in 30 minutes. Without the playbook, it would have taken 3 hours.
The practical implementation is simple. Block the third Sunday of every month, 9 AM-8 PM. "Disaster Recovery Documentation Day." Write everything down. Use screenshots. Make it simple enough for a non-technical person to follow.
What actually works is testing your documentation quarterly. Give it to a friend. Ask them to follow it. Where do they get stuck? Improve those sections.
I learned that undocumented DR is not DR. The Eleven Hour Sunday Provider Disaster Recovery Documentation Day makes DR real.
Honestly, document your disaster recovery this Sunday. Your IPTV reseller business will survive crises.